Uptown Pokies – Responsible Gaming

At Uptown Pokies, our mission is to create a secure and pleasurable gaming environment. We endorse responsible gaming as both a personal choice and a collective duty. To achieve this, we have put in place a series of strategies and protocols to help ensure our players indulge in gaming safely and within their financial capacities.

What is Responsible Gaming?

Responsible gaming involves participating in online casino games with mindfulness and self-regulation, recognizing both the entertainment value and potential risks. Here's what it entails:

• Setting a budget and sticking to it.
• Engaging in gaming for leisure and recreation, rather than as a means of income.
• Recognizing when it's time to pause and take a break from gaming.
• Reaching out to friends, family, or support groups if your gaming hurdles become overwhelming.

How We Promote Responsible Gaming

Uptown Pokies aims for players to enjoy a gratifying and safe gaming experience. We offer various features to encourage responsible play, such as:

• Deposit Limits: Players can set restrictions on their casino deposits and spending. These limits can be daily, weekly, or monthly, allowing better financial control.
• Self-Exclusion: Players can opt to restrict themselves from their accounts for a duration ranging from 24 hours to 6 months, offering them time away from gaming to focus on other life aspects.
• Game History: Players have the ability to review their gaming history anytime, which provides detailed insights into their betting, losses, and wins. This allows for tracking and assessment of their gaming habits.
• Customer Support: Our 24/7 customer support team is not only professional but also friendly, ready to assist players with inquiries related to responsible gaming. They can also direct you to external services providing guidance for gambling issues.

Another straightforward approach is allocating specific time slots for gaming that don't affect other crucial life commitments. Use technology to set reminders, exercising self-discipline by stopping when your alarm notifies you.

How to Recognise a Gambling Problem

Gambling should be an enjoyable hobby but can turn problematic when it affects personal, social, or work lives. Signs indicating a gaming issue might include:

• Your gambling is causing financial stress, exceeding your available means.
• Trying to recover your losses by further gambling.
• Hiding gambling activities from close ones.
• Prioritizing gambling over work, education, health, or significant duties.
• Feeling overwhelmed by emotions such as anxiety, depression, or guilt due to gambling.
• Losing interest in favorite pastimes or activities.
• Funding gambling by borrowing money or liquidating assets.
• Conflict or arguments with loved ones stemming from gambling behavior.
• Experiencing distressing thoughts stemming from your gambling behavior.

If you identify these warning signs within yourself or someone close, it's crucial to seek assistance promptly. Gambling addiction is serious and can lead to severe impacts if ignored.

Where to Get Help

If gambling poses a concern for you or if you worry about another person's gambling habits, please contact us for support and advice. We are committed to offering the help needed. Additionally, consider reaching out to organizations providing confidential counseling for problem gambling.

• Gambling Help Online: https://www.gamblinghelponline.org.au/
• Lifeline: https://www.lifeline.org.au/
• Gamblers Anonymous: https://gaaustralia.org.au/meetings/?tsml-day=any&tsml-distance=25&tsml-mode=me&tsml-view=map

Remember, you are not isolated in this. Support and guidance are always within reach. Uptown Pokies prioritizes your health and is glad to assist in maintaining safe and mindful gaming habits at our casino. Reach out anytime! Enjoy an engaging gaming experience at Uptown Pokies… Responsibly.